Last updated: October 2026
Who we are
This website is operated by Bismarck Heating & Air, 913 S 18th St, Bismarck, ND 58504, United States. In this policy, "we", "us" and "our" refer to Bismarck Heating & Air.
Information we collect
Information you give us: name, email address, phone number, shipping and billing address, and the contents of messages you send us, when you place an order, create a request, subscribe to our news list or contact us.
Information collected automatically: browser and device type, IP address, pages viewed and how you reached our site, collected through cookies and similar technologies.
Order information: the products you buy, order totals and delivery status.
How we use your information
To process and deliver your orders, take payments, provide customer support, send order confirmations and shipping updates, prevent fraud, meet legal obligations, and improve our website and products. We send marketing emails only if you subscribe, and you can unsubscribe at any time using the link in each email.
Payments
Payments are processed by WooPay (WooCommerce Payments), our payment provider, over an encrypted connection. Your full card details go directly to the payment provider and are never stored on our servers.
Who we share information with
We share information only with service providers who help us run the store, such as payment processing, shipping carriers, email delivery, hosting and analytics, and only as needed to provide their service. We may also disclose information when required by law. We do not sell your personal information.
Cookies and similar technologies
We use essential cookies and your browser's local storage for features like your shopping cart, discount code and recently viewed products. We may also use analytics and advertising tools, such as Google services, to understand site traffic and measure ads. You can block or delete cookies in your browser settings, but some parts of the site may not work without them.
Data retention and security
We keep personal information only as long as needed for the purposes above, including order and tax records required by law. We use reasonable technical and organizational measures to protect your information, but no online system is completely secure.
Your rights and choices
You can ask to access, correct or delete your personal information, or opt out of marketing messages, by contacting us. Depending on where you live, such as California, you may have additional privacy rights, and we will honor valid requests as required by law. We may need to verify your identity first.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.
Contact us
Questions? Email [email protected], call +1 701-223-2338, or write to Bismarck Heating & Air, 913 S 18th St, Bismarck, ND 58504, United States.